Yes, I offer returns. 🙂
If you change your mind…
If you change your mind, please feel free to contact me within 30 days time to return your item. The item must be in unworn, unused condition.
You’ll be responsible for return shipping cost, and I’ll refund the product cost (not what you paid for shipping), or if you qualified for free shipping, I’ll also need to deduct what I paid to ship your order.
Clearance/Sample Sale Returns
I offer returns on clearance/sale items, with a 15% restocking fee, in addition to the shipping considerations mentioned above.
Returns on made-to-order items
I do not offer returns on made-to-order items. This includes anything you order custom from me, as well as any full costume with sleeves attached directly to the corset. Please be sure to measure yourself carefully!
If there’s a problem…
If I make a mistake, however, please disregard everything I just said! I will consider it fully my responsibility, and do whatever needs to be done to fix it for you. At no cost to you. Thanks to a level of perfectionism bordering on neurosis, I triple check everything. Lol, I’ve been in business since 2006, and count the number of those-kind-of-returns on one hand, and have fingers left over!
I pride myself on having 100% happy customers. 🙂